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SAMSUNG • 2022
SAMSUNG • 2022
SAMSUNG • 2022

Designing More Inclusive Mobile Experiences

Designing More Inclusive Mobile Experiences

Designing More Inclusive Mobile Experiences

Hero image featuring a website on the laptop
Hero image featuring a website on the laptop

Project Summary

Researched neurodivergent user needs and designed inclusive mobile UX/UI concepts for Samsung One UI.

Researched neurodivergent user needs and designed inclusive mobile UX/UI concepts for Samsung One UI.

Researched neurodivergent user needs and designed inclusive mobile UX/UI concepts for Samsung One UI.

Mobile interfaces often assume everyone focuses, remembers, and organizes information in the same way. But when technology shapes so much of daily life, designers have a responsibility to question those assumptions. We explored how Samsung One UI could better support neurodivergent users. I combined expert interviews, participant research, and surveys to define four opportunity areas and design inclusive mobile UX/UI concepts.

Mobile interfaces often assume everyone focuses, remembers, and organizes information in the same way. But when technology shapes so much of daily life, designers have a responsibility to question those assumptions. We explored how Samsung One UI could better support neurodivergent users. I combined expert interviews, participant research, and surveys to define four opportunity areas and design inclusive mobile UX/UI concepts.

Role

UX Researcher & Interaction Designer

Timeline

May - Oct 2022

Skills

User Research, UX Strategy, Inclusive Design, Competitive Analysis, Concept Design, Workshop Facilitation

Achievements

Granted patent for a mobile experience concept, 3 concepts selected for Samsung’s product roadmap

My Contributions

My Contributions

Research & Synthesis

Interviewed experts and neurodivergent participants to identify unmet needs and coping strategies around attention, memory, organization, and physical coordination.

Experience Strategy & Opportunity Mapping

Synthesized qualitative and quantitative research into four opportunity areas, identifying where more inclusive mobile experiences could better support different cognitive needs.

Quantitative Research & Validation

Conducted a large-scale survey with over 400 participants to validate emerging needs and understand which challenges and opportunities resonated with a broader audience.

Inclusive UX/UI & Interaction Design

Translated research insights into Samsung One UI concepts, developing interaction flows and mobile interfaces that explore more flexible ways to support everyday tasks.

Project details are confidential.
Please reach out directly to learn more about my role, process, and impact.

Project details are confidential.
Please reach out directly to learn more about my role, process, and impact.

Project details are confidential.
Please reach out directly to learn more about my role, process, and impact.