Project Summary
Role
UX Researcher & Interaction Designer
Timeline
May - Oct 2022
Skills
User Research, UX Strategy, Inclusive Design, Competitive Analysis, Concept Design, Workshop Facilitation
Achievements
Granted patent for a mobile experience concept, 3 concepts selected for Samsung’s product roadmap
Research & Synthesis
Led mixed-methods research into neurodivergent experiences through expert interviews, user interviews, a 500-person quantitative survey, and a classroom field visit with neurodivergent children. Synthesized findings into key user needs, pain points, and design implications for more supportive mobile experiences.
Competitive & Feature Analysis
Audited 50+ products and 20+ companies to understand how existing solutions support neurodivergent users and where they fall short. Evaluated Samsung’s existing mobile features through a neurodiversity lens to identify gaps and opportunities for more inclusive use.
Design Strategy
Translated research and landscape findings into a neuroinclusive design framework and 4 strategic opportunity areas, shaping the team’s POV on how Samsung mobile experiences could better support neurodivergent users.
Concept Development
Developed product concepts, user flows, wireframes, and UI explorations across the opportunity areas. Co-led a workshop with mobile UX and engineering teams in Korea, then refined directions into product-ready UX, including a granted patent concept and future roadmap opportunities.